Pillars 2 – 4

Back Office Solutions

From field findings to enterprise systems, from performance data to automated payments — the iDC back office pillars close every loop in your operational stack. At the centre sits the BOA (Back Office Agent), orchestrating all processes.

Pillar 2

CertifAI Maintenance

CMMS Integration & Asset Integrity

Closes the loop between field findings and enterprise systems. When CertifAI identifies a fault or non-conformance in the field, Maintenance automatically generates work orders, assigns resources, and tracks resolution — all integrated with your existing IFS or SAP environment.

Bi-Directional REST API to IFS/SAP

Seamless two-way data sync with enterprise systems

Automated Work Orders from Faults

Field findings instantly become actionable tasks

Risk & SLA Manager

Intelligent prioritisation and compliance tracking

Resource Planning

Optimised workforce and asset allocation

Pillar 3

Performance Coach

Smart Contracts & Payment Automation

Transforms operational performance data into measurable commercial outcomes. The Performance Coach closes the value loop — from operational execution through to automated payment — creating a transparent, data-driven commercial relationship between operators and contractors.

TAM (Target Attainment Measurement)

Real-time performance tracking against contractual targets

Smart Contracts

Automated contract execution based on verified performance data

Payment Automation

Trigger payments automatically when performance milestones are met

Value Loop

Build → Automate → Measure → Get Paid

Pillar 4

Back Office Solutions (BOS)

Orphaned Software & Process Integration

Connects the gaps in your operational software stack. From HR planning to financial process automation, BOS eliminates the orphaned processes that drain productivity — all orchestrated by the BOA at the centre of the ecosystem.

HR Planning Hub

Workforce scheduling and resource management — live at Avantis Group

Financial Process Automation

OCR, payments, and bank reconciliation automated end-to-end

Project-Specific Industrial Integration

Bespoke connectors for your operational systems

Project-Specific Industrial Modules

Custom modules built around your workflows

See Back Office Solutions on the homepage